great Service, reliable and very skilled booster who answered all my questions and helped me become a better player BUT I was unable to actually plan start times with him for Duo Que boost order, I had to basically wait around for Brock to get online every night as he didn't know when he would be available. ( it was end of the season and he was clearly under pressure with many orders so I understand, but this still a way yall could improve your service.) I think there should be some type of assistant/liaison to aid your boosters with planning,organizing and prioritizing orders and customers as the boosters job is to be amazing at the game and get SR,
SOMEONE ELSE should be the mediator between checking the customers' time zone and availability and helping the booster do what he does best (pwn scrubs and gain SR). For example, I work at 8Am PST and my booster(from EU) would get online at 3 or 4am PST,and by the time I was off work he was asleep. For things to work This meant I had to stay up till 7am my time (play games with booster from 3am to 7am) sleep for one hour and then go to work for 8 hours....I am a machine so this wasn't the end of the world.
This lack of planning lead to me falling asleep (waited and stayed up till 3am) while waiting for booster to log on and since it was end of season I ended up just giving him my account to complete my order via solo Q because I had to go to work and he was really nice so i didn't wanna hold him up why I still give 5 stars.....But . Considering Solo Boost is cheaper then Duo Q boost and the final 120 SR of my order was done via solo Q. I think I should get some money back - if you do give me anything back it will 100% be going to tip my booster.
TL;DR -(restaurant analogy) The booster has to seat his guests at the table, take their orders, pour their drinks, cook their food, serve the food say goodbye and clear the table. Doing all this for multiple tables at once. The only thing they don't handle is dropping the check and swiping their guest's credit card.